Privacy Policy

Last updated: July 24, 2026

This Privacy Policy explains how ClothesPackBox collects, uses, shares, stores, and protects personal information when customers worldwide visit the store, place an order, or contact support.

Information We Collect

We collect information customers provide, including name, contact details, delivery and billing details, order information, return requests, and customer-service messages. We also collect device, browser, IP address, cookie, store-usage, fraud-prevention, and transaction-status information generated through use of the store. Payment providers process payment credentials; ClothesPackBox does not require customers to send full card details by email.

How We Use Information

We use personal information to operate checkout, process and deliver orders, provide tracking and support, handle returns and refunds, prevent fraud, secure the store, maintain business records, improve store performance, and comply with legal, tax, accounting, platform, and regulatory obligations.

Legal Bases Where Applicable

Where applicable law requires a legal basis, we process information to perform the purchase contract, comply with legal obligations, pursue legitimate interests such as fraud prevention and store security, and act on consent where consent is required. Consent can be withdrawn for future processing through the method provided when consent was collected or by contacting us.

How We Share Information

We share only the information reasonably necessary with store-platform providers, payment processors, fraud-prevention services, analytics and technology providers, fulfillment partners, carriers, customs authorities, professional advisers, and government or law-enforcement authorities when legally required. These recipients can operate in countries other than the customer's country.

International Data Transfers

Because ClothesPackBox serves customers internationally, personal information can be processed in countries with different data-protection laws. Where required, we use contractual or other legally recognized safeguards for international transfers.

Cookies and Similar Technologies

The store and its service providers use cookies and similar technologies for essential store functions, checkout, security, preferences, performance measurement, and analytics. Customers can manage non-essential cookies through available consent controls or browser settings; blocking essential cookies can prevent checkout or other store functions from working.

Retention and Security

We retain personal information for as long as needed to fulfill the purposes described above, resolve disputes, enforce agreements, and meet legal, tax, accounting, and fraud-prevention requirements. We apply reasonable administrative, technical, and organizational safeguards, but no internet transmission or storage system is completely secure.

Privacy Rights

Depending on the customer's country or region, rights can include access, correction, deletion, restriction, objection, withdrawal of consent, data portability, and the right to complain to a local data-protection authority. California residents can also have rights to know, correct, delete, and limit or opt out of certain uses or disclosures as provided by applicable law. ClothesPackBox does not sell personal information for money. Submit a request to help@clothespackbox.com; we can request reasonable information to verify identity and the request.

Children

The store is not directed to children who cannot legally consent to online purchases or data processing in their jurisdiction. If personal information was submitted by a child without required authorization, contact us to request review and deletion.

Changes to This Policy

We will publish material updates on this page and change the “Last updated” date.

Business and Contact Information

Store Name: ClothesPackBox

Legal Company Name: Dongguan Qianghuangfengxing Trading Co., Ltd.

Business Address: No. 2, Gangwan Second Lane, Humen Town, Dongguan City, Guangdong Province, 523899

Customer Support Email: help@clothespackbox.com

Business Hours: Monday-Friday, 9:00 AM-6:00 PM